FAQS Onasport
ONASPORT by Onalabs Inno-hub SL is a device for non-invasive, remote, continuous, and automated monitoring of user parameters and biomarkers. ONASPORT provides accurate and precise measurements of Heart Rate, Dehydration Level, Electrolyte Loss, and Blood Lactate. The data is sent to an application for real-time visualization. ONASPORT is designed to be used by healthy individuals during physical activity.
ONASPORT’s non-invasive monitoring is performed using advanced sensors integrated into a chest strap and a disposable cartridge that analyzes sweat. The strap measures heart rate via electrodes, while the cartridge evaluates parameters such as sweat volume, dehydration, electrolyte loss, and lactate using microfluidic sensors. The data is processed within the device and transmitted via Bluetooth to the app in real-time, allowing for continuous, safe, and convenient monitoring during physical activity without invasive procedures.
Yes, our device has been designed with rigorous safety standards and is completely safe for daily use.
ONASPORT is intended for use by healthy individuals during physical activity. It is a wellness device designed to support general fitness and optimize training. It is not a medical device and should not be used for medical purposes, such as diagnosing or treating health conditions.
Before starting a new training regimen, consult a health professional, especially if you have a pre-existing medical condition or are taking medications that might affect your physical performance.
If you experience any unusual symptoms (e.g., dizziness, difficulty breathing, chest pain, or irregular heartbeats) while using ONASPORT, stop using it immediately and consult a doctor.
Take control of your wellness with ONASPORT and achieve your performance goals with confidence.
We conduct extensive testing to ensure the reliability of our sensors. Our patented technology is validated in high-performance sports centers.
To sync the ONASPORT device with your phone, use the ONASPORT app, available for iOS and Android. The app will search for and connect to the device. Once paired, the data collected by the device will be sent in real-time to the app, allowing you to visualize your physiological parameters during physical activity. If the device loses connection, the data is stored locally and automatically synced once the connection is restored.
The ONASPORT device uses a CR2023 3V button battery, which is not rechargeable. This battery provides up to 2 months of usage, assuming daily use of approximately one hour. Therefore, it does not need charging; simply replace the battery when necessary.
Yes, the ONASPORT device is specifically designed to be used during physical activity. It measures parameters such as heart rate, dehydration level, electrolyte loss, and lactate in real-time, providing precise and continuous data while you train. Its design ensures comfortable and efficient use during exercise, allowing you to optimize your performance without interruptions.
If you have a pre-existing medical condition, it is important to consult a doctor before using the ONASPORT device, especially if you have heart problems, pre-existing health conditions, or take medications that might affect your physical performance. Although ONASPORT provides useful physiological data for optimizing training, it is not a medical device and should not be used as a substitute for professional evaluation. If you experience unusual symptoms such as dizziness, difficulty breathing, chest pain, or an irregular heart rate while using the device, stop the activity immediately and consult a doctor.
The ONASPORT device does not require user calibration. Its electrochemical sensors are designed to provide accurate biomarker measurements through sweat without additional adjustments. However, the company may implement updates with innovative improvements, which can be easily applied through the app, ensuring the device stays updated and in optimal working condition.
No, the app is free and included with the purchase of the device.
We provide customer support for any technical issues. If you experience a problem with your ONASPORT device, you can contact technical support through our website or via the portal https://onalabs.atlassian.net/servicedesk/customer/portal/5, where you can describe the issue and attach files if necessary. You can also write to support.onasport@onalabs.com or access the support option from the ONASPORT app menu, which will open your email application to send a message to the technical team. Provide as much information as possible to ensure a quick resolution.
You can purchase our device directly through our website.
The device provides real-time data on your dehydration levels, lactate, heart rate, and electrolyte loss, allowing you to adjust your training and nutrition in an informed way to optimize your athletic performance.
Yes, by monitoring parameters such as lactate levels and hydration, you can accurately identify the intensity of a workout. This will allow you to determine when it is the right time to rest and recover, helping to prevent injuries.
Yes, the ONASPORT device is suitable for a wide range of sports disciplines. Its comfortable and non-invasive design, combined with its adaptability to different types of activities, makes it versatile for athletes in various disciplines.
It is best suited for endurance sports. With ONASPORT and the ONAS10 sweat decoding card, you can monitor your lactate levels, dehydration, electrolyte loss, and sweating for up to 3 hours.
It is NOT functional for water sports as the device is NOT submersible, and its resistance is limited to sweat and splashes.
Yes, you can customize alerts and notifications from the system settings: go to “Settings” and select “Notifications,” where you can enable or disable notifications and customize their behavior. However, it’s important to note that if you disable notifications, the app may not function correctly, as alerts are essential for receiving real-time information about device data and status messages.
You can use the data from the ONASPORT device to adjust your training plan through the data provided by the mobile app, the web dashboard, and the BioT platform. The app shows real-time data and detailed summaries at the end of each session, while the dashboard allows you to analyze your history with advanced graphs to identify patterns and make specific adjustments. Additionally, the BioT platform manages data in the cloud, enabling long-term analysis and, if you have a coach, facilitates tracking and optimizing your performance with personalized metrics.
The ONASPORT device is designed to withstand operating temperatures between 0°C and 60°C (32°F to 140°F). However, it is not water-resistant and should not be submerged or used in extremely humid conditions. Its resistance is limited to sweat and splashes, so it is not suitable for water sports or activities involving significant water exposure.
Yes, the device is suitable for competitions, but we recommend checking the specific regulations of each event to ensure compliance.
The data collected by ONASPORT is securely stored on the cloud platform linked to your account and device. During sessions, data is transferred to the app on your phone and, if not in a local session, synced with the cloud, which uses advanced security measures to protect it. You can access the data via the app or the web dashboard, both protected by secure credentials. It’s important to use strong passwords and avoid sharing information on unsecured platforms.
Yes, ONASPORT offers specific features for coaches and teams. The platform or web dashboard allows you to manage groups of athletes, facilitating tracking and performance analysis for each team member. Additionally, platform integration helps optimize training planning and evaluation.
If you are a club, federation, or a coach managing athletes, contact us at sales@onalabs.com.
If you have an injury or medical condition affecting your training, it is important to consult a doctor before using the ONASPORT device or engaging in any physical activity. Although the device provides useful data to optimize your training, it is not a substitute for professional medical advice. If you decide to use it, monitor your physiological parameters carefully, and if you detect unusual values, such as elevated heart rate or signs of extreme dehydration, adjust the intensity of your training and consult a health professional to avoid complications.
sweat decoding cards, in the context of the ONASPORT device, refer to single use sweat analysis cartridges (ONAS10). These cartridges are necessary for measuring biochemical parameters such as sweat volume, lactate levels, electrolyte loss, and dehydration. They are essential because they contain specific sensors that ensure accurate and reliable readings for each session. Due to their single-use design, it is important to replace them after each workout to ensure measurement accuracy and maintain proper hygiene. Four units are provided as a gift with the purchase of the device.
Yes, you can use the ONASPORT device without a consumable, but only in Heart Rate Mode. In this mode, the device exclusively uses the chest strap to measure heart rate (HR) and generate an electrocardiogram (ECG) without requiring a sweat analysis cartridge. This mode conserves energy and is useful when biomarker measurements related to sweat, such as dehydration, lactate, or electrolyte loss, are not needed. However, to obtain complete biomarker data, the ONAS10 consumable is necessary.
The lifespan of an ONAS10 sweat decoding card is single-use and a maximum of 2 hours. This means it must be replaced after each training session. The sweat decoding cards are designed to ensure accurate and reliable readings during a single session. Reusing them could compromise measurement accuracy, hygiene, and potentially damage the sensitive integrated sensors. It is recommended to dispose of them properly after each use.
A pack of consumables has a shelf life of 2 months from the date of manufacture. It is recommended to monitor the expiration date to ensure their effectiveness.
Sweat decoding cards are available for purchase through our website.
Currently, there are no discounts for purchasing consumable packs. However, subscription methods and discounts for recurring purchases are planned for the future, making it easier for frequent users to access the cartridges and optimize costs.
Using an expired consumable can affect the accuracy of readings. We recommend discarding any expired consumables to avoid altering the monitored values.
No, replacing the ONASPORT sweat decoding cards is a simple process. To replace the ONAS10, you only need to remove the used cartridge by carefully sliding the side edges and insert a new one following the manual’s instructions. It’s important to ensure that the new ONAS10 is correctly connected to the device and in full contact with the skin to guarantee accurate measurements. This procedure is designed to be quick and easy, even during a training routine.
Yes, you can manage your supply of ONAS10 sweat decoding cards efficiently. Since each ONAS10 is single-use and must be replaced after each training session, keeping track of your workouts can help you anticipate when you will need to restock. Maintaining an adequate inventory ensures you won’t run out of sweat decoding cards for your training sessions.
